In Evolving Communications Landscape, How Can You Establish that You are Part of the Future?
Communications was once a person-to-person mechanism allowing individuals to collaborate or share information with others. The move from traditional phone networks to VoIP, from wired to wireless, from voice to chat all involved two or more people at the ends of conversations.
The next wave however will represent the largest shift in our lifetimes - the most important communications innovations in the next decade will transcend people. This software-defined future will uproot corporations, contact centers, developers and service providers.